Frequently asked questions about our China purchasing service
- Is EC HolaHome a traditional purchasing agent?
- Our scope can be broader. We can handle specific stages only, or coordinate the project from supplier selection through to production, quality, documentation and imports.
- Can you work with a supplier I already have?
- Yes. We can review and coordinate your current suppliers, or compare them with alternatives when that is useful for the operation.
- Do you only take on full projects?
- No. Services can be contracted end to end or stage by stage, depending on the client's internal structure and the point the project has reached.
- How do you select manufacturers?
- We review the fit with the product and analyse aspects such as company documentation, production capacity, export experience, available references and technical documentation relevant to the project.
- Can you negotiate with the factory?
- Yes. We can negotiate price, MOQ, lead times, Incoterms, payment terms and other commercial conditions related to the operation.
- Do you also handle freight?
- Yes. When it is part of the project scope we can coordinate freight, documentation, import clearance and delivery.
- Do you take care of CE marking and certifications?
- We identify and coordinate the applicable requirements together with factories, laboratories and specialised professionals. EC HolaHome is not a certification body or a testing laboratory.
- How does a project start?
- With an initial review of the product, needs, volume, market and current situation. From there we define the scope and the most reasonable next step.
You can read more in these resources: Services · How we work · Quality and compliance · Finding suppliers in China · Importing from China · Import cost calculator · Projects