EC HolaHome
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Services

B2B procurement, manufacturing and import services

We cover the entire life cycle of a manufacturing project in China. Every service can be engaged end to end or stage by stage.

Specialist services

Find the support your project needs

Supplier sourcing, product development, quality, documentation and importing: choose the support you need.

Sector

Sectors where we have the most experience

These are some of the areas we have worked in most often. We also consider projects in other categories, depending on the product, its requirements and the support you need.

Don't see your sector here? Tell us what product you need and we will assess how we can help.

Tell us about your project

Before asking for a quote

These resources help you define costs, requirements and expectations before starting.

Before closing a price with freight and customs, see our guide to import duties and taxes. For regulatory requirements, visit product compliance and documentation; to estimate costs, try the import cost calculator; and to see real examples, explore our project cases.

Frequently asked questions

Common questions before starting

Are there minimum order quantities?
Minimums are set by each factory and depend on the product, materials and level of customisation. In the initial analysis we tell you which minimums are realistic for your case.
What types of product do you work with?
We mainly work with personal care and beauty tech devices, consumer electronics, home products, packaging, cosmetics and other B2B product categories. Scope depends on the technical and regulatory requirements of each project; if a product falls outside our experience, we say so from the first conversation.
How long does a project take?
Lead times depend on product complexity, the number of samples required and the chosen freight mode. We define a schedule with verifiable milestones before production starts.
Can you work with my current suppliers?
Yes. We can coordinate, review documentation for and oversee suppliers you already use, or combine them with new alternatives for comparison.
How are costs structured?
We present a breakdown of the project cost: product, samples, testing and related services, freight and management. You know what is paid and why before committing the order.
Can we request samples before production?
Yes. We coordinate prototypes and samples until we obtain a reference that meets the specification, which you formally approve before manufacturing.
Who carries out the inspections?
We coordinate and oversee inspections during production and before shipment. When an external inspection company is involved, we coordinate its work and review its reports.
How do you handle confidentiality?
The information and files we receive will be treated confidentially. We can sign a non-disclosure agreement when the project requires it.
Do you handle regulatory compliance?
We identify the applicable requirements and coordinate testing, technical documentation and labelling with factories, laboratories and specialist professionals. We are not a certification body or a testing laboratory.
How do you charge for your services?
The first conversation and the review of your enquiry come with no commitment. After that, fees depend on the scope (initial review, sourcing or validation, purchasing management, or import and supply by EC HolaHome) and are always set out in a written proposal before we start. We explain this in the fees section of "How we work".
How do advance payments to the factory work?
Before the order is confirmed we agree the deposits, payment milestones and prior checks. We review with you which references, documents and controls must be available at each stage and how any issues with the supplier will be handled.
What happens if defects appear?
We document the issue and coordinate its review and the options for correction, replacement or a new inspection. The solution, costs and responsibilities are reviewed according to the engagement model and the terms applicable to each operation.
Who acts as the importer?
We can work under two models, depending on the operation: EC HolaHome buys, imports and supplies the product to you, or your company imports and we coordinate the stages you engage us for. The proposal identifies who acts as the importer and which responsibilities each party assumes.

Want to know how we charge before getting in touch? See our fees and ways of working in "How we work".

Need the whole process, or just part of it?

We adapt the scope to your internal structure and to the stage your project is at.

Tell us about your project